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Engage Technologies
Doubleclick and McGraw-Hill Comments

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E-mail from DoubleClick

dyork@doubleclick.net  December 28, 1998

E-mail from Engage Technologies

kathleen@engage.com   December 28, 1998

Internet user privacy is of paramount importance to DoubleClick, its advertisers and our affiliate Web sites.  Misinformation regarding online advertising is not only unfair to the companies that provide these services, but also to the users who inaccurately believe their privacy is in jeopardy on the Web.  Therefore, I would like to explain DoubleClick's stance on privacy.  Our position is based on four points of importance: Anonymity, Opt-Out, Disclosure, and Honesty. All users who receive an ad targeted by DoubleClick's technology remain completely anonymous.  DoubleClick does not know the name, email address, phone number, or home address of anybody who visits a site in the
DoubleClick Network.  DoubleClick controls the number of times a user sees a particular ad through the use of cookies. While we believe cookies enhance the Web experience for the user by limiting the repetitiveness of advertising, they are not essential for us to continue our leadership position in online advertising. We currently offer directions on our site for users to accept or deny cookies in addition to an "opt-out" or "blank" cookie for all users who do not want the frequency of ad exposure controlled. You can opt-out of our system by going to the following url...

http://www.doubleclick.net/privacy_policy/privacy.htm

I encourage you to visit our Web site at www.doubleclick.net where we make available all of our information practices, including in-depth descriptions of our targeting capabilities, our stance on privacy, and a full explanation on the use of cookies.  In addition, we provide all users with the option to contact us at info@doubleclick.net with any further questions or concerns.

DoubleClick has voluntarily opened its practices and systems for third-party auditing.  We are committed to shaping privacy policies and standards with industry organizations as active members of the Internet Advertising Bureau, New York New Media Association, and the American Advertising Federation. DoubleClick's policy on privacy is also in accordance with the Direct Marketing Association's Marketing Online Privacy Principles, which were agreed upon by the Interactive Services Association.

If you have any additional questions regarding DoubleClick's practices, please feel free to respond.

Thank You

Thank you for your interest in Engage Technologies.  Although the Business Week article was extremely favorable and well researched, there were a few inconsistencies.  For clarification, Engage Technologies has submitted TrustLabels to Netscape for inclusion in the next version of their browser and we are awaiting next steps from Netscape regarding implementation.

If accepted, TrustLabels will allow users to filter cookies and will be integrated into Netscape 5.0, however, it won’t be a FREE Plug-in available for download but will be available via the typical Netscape upgrade program.  TrustLabels will communicate the sites policy towards cookies by disclosing what information the cookie is used to collect and how it will be shared (anonymously, identifiable but used only internally, shared with third parties).  Users are presented options to accept or reject the cookie.

For more information, please visit the Privacy section of our Web site
at http://www.engage.com/privacy/privacy.htm.   To read the technical specification for TrustLabels, please click on the link for the IETF Internet Draft - "HTTP Trust Mechanism for State Management"

I'll be sure to send an update as soon as it becomes available.  In the meantime, please contact me with any questions.

Kathleen
--
¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø¤º°`°º¤¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø¤º°`°º¤
Kathleen M. Kreis
Director of Strategic Communications
Engage Technologies (www.engage.com)

E-mail from McGraw-Hill (Business Week)

Thank you for your interest in The McGraw-Hill Companies Customer Privacy Policy.  We are committed to balancing the legitimate privacy concerns of consumers against reasonable business practices.  We are actively working to implement our Policy at our more than 80 web sites and for all other products and services.  Part of our implementation is ensuring that the Corporation's Customer Privacy Policy is being followed by our Web sites. In response to your concern, we have sought clarification of how Cookies are used by Business Week Online. 

Business Week Online addresses use of cookies on the site in an FAQ document located at http://www.businessweek.com/faqs.  For your convenience, I have pasted the language below:
    
In the Business Week archives, cookies are used to maintain your session state. While browsing this portion of Business Week Online, you have the opportunity to purchase and view articles from
past issues of Business Week. Cookies allow us to charge you correctly. A note of clarification: cookies do not "pad hits." They are simply a mechanism for web servers to communicate more effectively with browsers.

The current Businessweek portfolio also uses cookies but for a different reason. In this case, the cookie is used as a means of linking you with your portfolio. This way when you log into the portfolio from the computer where the cookie has been placed, your portfolio information can be presented to you without the need of an additional password.
    
Our AdServer needs to set a cookie to identify a unique visitor.  The AdServer needs to know how many times it served an ad to a visitor and uses a cookie in combination with AdSession to track   
this information. This way we can rotate ads to you during your visit to Business Week Online.
    
We recognize the potential inconvenience of being presented with cookies, but we are confident that they in no way harm your system or your privacy, and thankfully, they take up an insignificant  amount of space on a hard drive. Please be assured, that we are consistently striving for effective ways to offer you a high level of service while providing you with a user friendly experience. For more information about Business Week Online's concern for your privacy, consult the McGraw-Hill Companies' Customer Privacy Policy which can be viewed at:

mcgraw-hill privacy link
   
If you have any additional questions or need further information, feel free to contact me.
    
     Sincerely,
    
     Heather Hardy
     Associate
     Washington Affairs

 
 

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